All our re-fillable food products are bought in bulk and are thus packed by ROOTSTOCK for your specific, smaller quantities. As we pre-package food, it is therefore our responsibility to declare allergen information of all 14 allergens on our packaging. If you have a food intolerance to other foods however, please let us know before placing an order - we can help you determine whether it's safe for you.
In our storeroom, we handle various food products; such as cereals containing gluten, peanuts, tree nuts (such as almonds, hazelnuts, walnuts, brazil nuts, cashews, pecans, pistachios &, macadamia nuts), sesame and soybeans.
We therefore cannot guarantee that our products are 100% allergen-free.
However, we do promise that we provide our best efforts in avoiding cross-contamination, providing you with correct allergen information and also any advice on products with certain food intolerances that you may suffer from.
We can also provide you with our certifications in Food Allergy & Intolerance training - just ask us.